Last night I went to the first “Intro to Professional Practices” class at The Drawing Studio. It was lots of fun; it’s a small, talented group with a good leader to keep things in line: that makes all the difference!
Last week I was incensed (read all about it here) when I showed up for the first night of class to learn it had been postponed….without me knowing about it.
The next day I wrote one of my terse complaint letters, complete with aggrieved tone, and demanded my money back. It went out in the mail that day. I got a call from Lynn at The Drawing Studio the day after that; she left a thoughtful voice mail which addressed, quite neatly, all of my concerns; she offered a complete refund. After hearing it I realized I no longer had an axe to grind.
I’m happy things seemed to have such a mature resolution. The class is great. I’ve already met some lovely folks.
Everything has a way of working out.
Yes it does. 🙂 The response to my concerns was professional indeed; so, I went ahead as planned and really liked my first class!